ABOUT US . . .
CressCare Medical is committed to be the leading experts in treating patients at home with Obstructive Sleep Apnea and other sleep disordered breathing conditions. We achieve this by being dedicated in everything we do. We believe in what we do. We have pride and passion in the work we do for our patients.. CressCare Medical is enthusiastic when interacting with our patients, paying special attention to their questions and concerns. When communicating with our patients, we will take the time to listen and understand. We establish a common language when educating our patients on the products and services we provide. Performing all our duties with Integrity and Teamwork is very important to us. We stand behind what we do. We trust and rely on each other to do the right thing that will produce a Win-Win environment for our patients and CressCare Medical. Consistent values: Dedication, Communication, Integrity, and Teamwork guide our company. CressCare Medical staff will follow through with every task and remain accountable for the duration of our patients’ home therapy. CressCare Medical works as a team to give our customers the support and go the extra mile to exceed expectations.
“Dedicated to Educating and Communicating the Voice of the Patient with Integrity and Teamwork”
CORE VALUES |
| Dedication: Persistence |
Communication |
Integrity: Character |
Teamwork: Faith |
- Purpose: We each serve an important purpose in what we do.
- Believe in something bigger than yourself.
- Believe your full potential: develop yourself.
- Commit yourself each day to give your best.
- Attitude is everything. Be Positive. You have a choice each morning.
- Passion: Enjoy what you are doing.
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- Learn how to work with each other everyday.
- Solving patients problems.
- Understanding our patients.
- Sharing our knowledge and experience.
- Listening to what our patients need.
- Educating our patients on why they will benefit from therapy.
- Keep an open mind and listen to advice.
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- What you do is not as important as how you do it.
- Keeping Your Word and Following Through.
- Honesty
- Trustworthiness in your own eyes and in the eyes of those around you.
- Accountability
- Win-Win
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- It is not about “I” or “me” but about “us” and “we”.
- Trust in each other that we all want to do a good job, and we all possess talents and abilities.
- Using your gifts to benefit the team.
- Try to lift each other up.
- Exceed our customers and our own expectations.
- Respect and Accept each other.
- Help each other.
- Do not Judge.
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Mission Statement
CressCare Medical strives to be the leading experts in at
home Sleep Apnea Therapy. We achieve this by developing
new patient programs, keeping ahead of all new product
selection and technology, internal quality assurance by
tracking patient compliance, servicing an 18 county area
in central Pennsylvania with several locations positioned
to service all of our customers and much more. Our
company mission is to increase our quality of care and
services to our patients that require Sleep Apnea products and services.
Todd Cressler
CressCare Medical, CEO
Advantages for our referral sources
- Journey to successful sleep program
- Easy and effortless referral process
- Flexibility on working with special patient circumstances
- Nocturnal pulse oximetry evaluation
- Thorough patient education
- Detailed assessments
- Encore anywhere patient data reporting and communication.
- Auto titration program
- Quality assurance liaison to meet all your needs
- Provide you with “what’s new” in our Industry
- Active involvement in all sleep awareness programs
- Company culture which includes corporate compliance.
Advantages for our customers
- Journey to successful sleep program
- Knowledgeable, courteous and helpful CSR Staff
- State-of-the-art CPAP | BiPAP equipment
- Largest selection of all the latest mask styles and options
- Mask fitting and guarantee program
- Masks kit program
- UPS Direct drop ship program for replacement supplies
- Private fitting rooms
- Options for traveling | camping | trucking customers
- Power 1/2 hour
- Automated supply reordering 24 hours a day
- Identify GOALS
- Deliver self-confidence
- Encourage and support
Patient compliance and follow-up:
- Encore anywhere
- Custom software tracks all patients follow-up and compliance
- Initial follow-up performed by Respiratory Therapist within 24 to 48 hours after set up.
- Continuous follow up with therapist until patient is compliant
- Detailed Patient Reports sent to physicians
- Contacting patients on a ongoing basis throughout their therapy
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Qualifications
- CressCare Medical are focused on being EXPERTS IN SLEEP AT HOME!
- CressCare Medical staff are specially trained to address all your sleep issues.
- We have Respiratory Therapists that are specifically trained in Sleep Apnea.
- All our staff are in serviced on the NEWEST TECHNOLOGY and PRODUCT SELECTION.
- Our Customer Service Staff are in-serviced on a continuous basis so that they can address all your CPAP and BiPAP questions.
- Our Respiratory Staff receive at minimum 20 CEU credits every 2 years.
- CressCare Medical has been providing high qualify medical and sleep care to the community since 1993.
- CressCare Medical is accredited by The Joint Commission.
- CressCare Medical is a member of the Pennsylvania Association of Medical Supplies, the VGM Group national network of
homecare providers, and AA Homecare.
- Todd Cressler is on the Board of Directors as well as the Continuing Education
Chairman for Pennsylvania Association of Medical Suppliers (PAMS)
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Contracted Insurance Plans...
- KEYSTONE HEALTH PLAN CENTRAL - Senior Blue
- HEALTHAMERICA - HealthAssurance
- HIGHMARK BLUE SHIELD - Includes: Federal Employees Program
- CAPITAL AREA INSURANCE COMPANY (CAIC)
- AETNA
- TRICARE
- Medicare
- MedPlus/Three Rivers
- Gateway
- PrimeSource
- PA Employee Benefit Trust Fund (PEBTF)
- Black Lung Federal
- Better Workman's Compensation
- InterGroup Services
- MultiPlan Managed Care Partner
- The Preferred Healthcare Systems, Inc.
- Integrated Health Plan
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