At CressCare Medical we feel you are the most important factor in our success. We will do everything in our power to make sure you get the service you deserve.
Because our only focus is 100% Sleep Apnea we can provide our CPAP and BiPAP customers with our undivided attention. We accept no less than 100% customer satisfaction.
We have one full time employee designated to follow up with you the entire time you are on CPAP or BiPAP Therapy. After our Respiratory Therapist has made you feel comfortable with your CPAP, our CPAP Clinician will call you at 3 weeks, 2 months, and 6 months to make sure your Sleep Therapy is working for you. It is important that we are PROACTIVE throughout your therapy.
Your physician will be informed of your progress though out the first 6 months. After the first 6 months of therapy we will continue to provide you with personalized caring service. You will get a courtesy phone call every 6 months to make sure everything is working properly.
We continuously try to improve our services to you, and want your input. Please contact us and give us your thoughts on how we can improve.
Here are some Advantages you have CHOOSING CRESSCARE MEDICAL:
- Trained Respiratory Therapist to provide all patient care
- Knowledgeable, courteous and helpful CSR Staff
- State-of-the-art CPAP | BiPAP equipment
- Largest selection of all the latest mask styles and options
- Mask fitting and guarantee program
- Masks kit program
- UPS Direct drop ship program for replacement supplies
- Home visits
- Private fitting rooms
- Patient referral programs
- Monthly product specials
- Options for traveling | camping | trucking customers
Here are some Advantages your Doctors have CHOOSING CRESSCARE MEDICAL
- Easy and effortless referral process
- Flexibility on working with special patient circumstances
- Respiratory therapist performs all set-ups
- Nocturnal pulse oximetry evaluation
- Thorough patient education
- Detailed assessments
- Quarterly compliance reports and summary data
- Auto titration program
- Training programs with CEU credits
- Quality assurance liaison to meet all your needs
- Provide you with “what's new” in our Industry
- Active involvement in all sleep awareness programs
Product Billing
- Accepting assignment (accepting a lesser payment rate than what is possible)
- Billing of primary or secondary payer sources
- Rework of denied claims
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